Terms & Conditions

Terms of Use

Please read carefully the following terms of use (“Terms”) for the suttonhouseinteriors.com website (“Site”) provided by Sutton House Interiors Ltd (“we/us”).

1. Privacy Policy
Any personal data which you may provide us through the Site is subject to our Privacy Policy.

2. Use of the Site
(a) You may access the Site solely for your own personal use. You must not use any content of the Site for any commercial or illegal purpose.

(b) You must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the Site.

(c) You must not submit any Material which is defamatory, offensive, menacing or obscene to the Site or which in our Judgment may cause nuisance, annoyance, damage or offence, inconvenience to us or any other person or which is illegal. We may remove such material from the site at any time without notice to, or consent by, you.

(d) We reserve the right to suspend the Site at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Site with immediate effect if you breach any of these Terms.

3. Dealings with Third Parties
(a) The Site may provide links to other web sites or resources, and promotions of advertisers and merchants. As we have no control over such sites and third party resources, you acknowledge that we are not responsible for the availability of such external sites or third party resources, do not endorse and are not liable for any content, advertising, products, services or other materials on or available from such sites or third party resources.

(b) Any dealings by you with any third party on or through the site shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

4. Intellectual Property Rights
(a) The Site and its content are protected by intellectual property rights, including copyright and trade marks, as detailed in our Intellectual Property Notice. Sutton House Interiors Ltd reserves its rights in respect of this.

(b) Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

5. Disclaimers
(a) Your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis and we do not guarantee that the Site will be suitable for your purposes or requirements. If your PC does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the Site.

(b) The Site is accessed via the World Wide Web which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for all information or service obtained by you on the World Wide Web.

(c) The content of the Site has been compiled from a variety of sources and is subject to change without notice.

6. General Information
(a) These terms constitute the entire agreement between you and us.

(b) Any failure by us to exercise or enforce any right or provision of the terms shall not constitute a waiver of such right or provision.

(c) These terms and the relationship between you and us shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute.

(d) We reserve the right to vary the terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.

7. Our details
Sutton House Interiors Ltd
Fennells Home Farm
Lypiatt
Stroud
Gloucestershire
GL6 7LJ

A Company Registered in England & Wales No. 10673926
VAT Registration 261 7611 11
Registered Offices: Fennells Home Farm, Lypiatt, Stroud, Glos., GL6 7LJ

Terms of Sale

All orders that you place on the Website will be subject to acceptance in accordance with the following terms of use (“Terms”) for the suttonhouseinteriors.com website (“Site”) provided by Sutton House Interiors Ltd (“we/us”). Please read them carefully.

1. Conditions of sale
In order to create a contract between you and us, please follow the simple on screen instructions taking you through the process of placing an order on the website. In doing this you offer to buy the Goods at the prices indicated as well as any applicable delivery charges. Please note that extra delivery charge may apply for large items and furniture. We will send an automated order acknowledgement email to you, listing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by us..

The acceptance of your order and the completion of the contract between you and us will take place on dispatch of the products unless we have notified you that we have not accept your order or you have cancelled it. Once we have accepted your order it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by us will occur in circumstances including we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment.

You are responsible for checking and confirming that you are satisfied that all details and aspects of your order are correct and suitable for your requirements and specifications including without limitation measurements, dimensions, product features, access and delivery.

2. Pricing and Availability
We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

The product price, as displayed, is inclusive of UK VAT at the appropriate rate..

3. Customs
If your order is to be delivered outside the UK, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

4. Cancellations
You have the right to cancel your order at any time before you receive the products you ordered, by contacting us on +44 (0)1452 379990 or by writing to us at info@suttonhouseinteriors.com. If these Products have already been assigned or dispatched when you contact us, you may return them within 14 days of receipt of delivery to receive a full refund.

Delivery & Returns

Click and Collect: Free

UK Delivery ex VAT: Standard (up to 2kg) £5.95; Medium (up to 10kg) £9.95; Heavier (10-20kg) £15.95; Over 20kg, furniture and fragile items please contact us, online purchase unavailable.

International Delivery: From £20 depending on destination – online purchases unavailable.

For furniture and fragile items as well as international delivery, please call on 01452 379990 for a delivery quote.

Please see our Delivery and Returns for more information.